This privacy policy describes how ElasticEvents ("we," "us," "our") collects, uses, and shares information when you use our website and services at elastic-events.com.
Information We Collect
We collect information you provide directly, including your name, email address, and payment details when you register for events or create an organizer account. We also collect usage data automatically, such as your IP address, browser type, pages visited, and referring URLs.
How We Use Your Information
We use the information we collect to:
- Process event registrations and ticket purchases
- Send confirmation emails and event updates
- Provide organizers with attendee information for their events
- Improve our platform and develop new features
- Send marketing communications (with your consent)
- Detect and prevent fraud
Information Sharing
We share your registration information with event organizers when you register for their events. We use third-party payment processors (Stripe) to handle transactions. We do not sell your personal information to third parties.
Cookies
We use cookies and similar technologies to maintain your session, remember your preferences, and analyze how our site is used. You can control cookie settings through your browser.
Data Retention
We retain your account information for as long as your account is active. You can request deletion of your account and associated data at any time.
Security
We use industry-standard encryption and security practices to protect your data. All payment information is processed through PCI-compliant services and is never stored on our servers.
Your Rights
You have the right to access, correct, or delete your personal data. You can unsubscribe from marketing emails at any time using the link in any email we send. For data requests, contact our support team through the platform.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes by email or through a notice on our website.
Last updated: January 15, 2025